Susan Bauer

To Whom It May Concern:

Your employee, Ed, has cleaned our carpet at least twice now, the second time this past Wednesday. I am writing to tell you how much my husband and I are pleased with his professionalism and thoroughness. We hope he will come next time we need a cleaning as we feel very good about all he does. Please pass on our appreciation to him and continue to encourage your employees to put the customer first.

Sincerely,

Susan Bauer
Tacoma, WA